Issue command “check location” on the platform to query new location. If the location returned deviate from the location displayed on the platform, that means something is wrong with the platform. Please contact us for support.
What to do when the platform doesn’t update location?
GENERAL INQUIRY
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Where can I modify the user expiration time?
The sales account can modify the user expiration time on the device management page. On the “device” page, find
Why does not receive the verification email when registering and changing the account password?
1. Please check the mail trash box. 2. Check if the mailbox has a blacklist.